The supervisor, secretary staff, or colleague of the person whose license you want to move needs to log in to create a ticket in the self-service portal at .Ĭreate a Quick Ticket requesting that the user's license be moved, and include the original user's computer name and the new computer name. ![]() The user’s supervisor, secretary staff, or colleagues must create a Cherwell request to move the license to prevent having to pay for an additional license. Licenses are not automatically moved if someone gets a new computer. Your account(State or RF) is billed the one-time fee of $118.97 for each license you requested. The ticket will be routed to the correct team, and a technician will reach out to complete the installation of Adobe Acrobat on the specified computer. The computer name where the product will be installed (here are directions on finding your computer name)Ĭontact information for the user of the computer (the tech will reach out to this contact to perform the installation)Īttach the CES Adobe Material & Service Requisition (MSR) (. Log in to create a ticket in the IT Service portal and wait for the agreement form to load.Ĭreate a Quick Ticket requesting a "Perpetual License for Adobe Acrobat" and include: To purchase/move a perpetual license, follow the below steps: Purchase a Perpetual License ![]() For a personal license, please visit the Adobe Website. If you need to move a license (perhaps the computer has been replaced), you must request the license be moved. This is charged to the department's account(State or RF) once the software is requested. The cost of the perpetual license is a one-time fee of $118.97.
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